SWS.Group
Back to all projects
Clinic Appointment & Patient Records
HealthcareSMEMid-sizeTier: Advanced

Clinic Appointment & Patient Records

Patients book online, the front desk sees one clean schedule, and the doctor opens the full history in one tap.

Built to B2B standard — nothing extra

Every solution here is design craftsmanship built strictly around business-to-business needs: only the modules your operation actually uses, no bloat, no features you pay for and never touch. We start by consulting with you to define the best-fit solution, then build it to that scope.

The problem

A three-branch dental group booked by phone into a paper diary. Double bookings were common, no-shows were high, and patient history sat in folders at one branch only.

What we built

We built online booking with automatic reminders, a shared schedule across branches, and secure digital patient records with treatment history and attachments.

The result

No-shows dropped by 40 percent after automatic reminders, and front-desk phone time fell by roughly half.

What it does, in plain English

Online Booking

Patients pick a free slot themselves at any hour, so your phone line is not the bottleneck.

Automatic Reminders

A message goes out before each visit, which is the cheapest way to reduce empty chairs.

Patient Records

Treatment history, notes and images stay with the patient across every branch.

Role-Based Access

Reception, nurses and doctors each see only what their job requires, with every access logged.

Good for your business if…

  • Bookings still run through phone calls and a paper diary
  • You have more than one branch sharing patients
  • No-shows and repeat data entry are a daily cost

Consider carefully if…

  • You need full hospital-grade insurance claims processing
  • You are a single practitioner with fewer than five patients a day
  • Your regulator requires an on-premise-only medical records system

Advanced tier: sensitive personal data, role-based access and audit trails. Typical delivery 10 to 16 weeks.

Happy with what you see? Talk to our sales team directly.